Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Please click info@ASGHelps.org if you don’t see your question.
You can log in the traditional way, with a Username (your email) and password. Or you can skip all that and just use an email link. Go to www.ASGHelps.org and click “Login”.
Just click “Resend Login Link Email”. If you don’t see an email within 2 minutes check your spam folder. (Or request a new password).
If you still have problems, write to info@ASGHelps.org.
Each chapter has a primary contact. You can get this email, and often a hone number, by going to your personal site page. Go to Question #1 for more information to get to your page. Once there, look at the top to see your chapter admin information.
You can also talk to your Event Manager, this is the person that runs the event coming up. Click on your EVENTS page to get that information.
We have a unique program. Our “inventory” is free and our “logistics network” is free. Our cost is what it takes to connect donors, drivers and pantries into a smooth work-flow. About $1 is all it takes for us to deliver more than $150 of food to a Food Bank or pantry in a local community. CLICK THIS LINK TO DONATE TO ASG! Thank you very very much!!
Most chapters offer 3 alternatives; donate money, shop on-line or deliver the bag to the pantry yourself. Look for any email or text we send you as a reminder to an upcoming event, and click GO TO MY SITE PAGE. (Or follow the Log In options in Question #1) Then select “Events”.
You can also change your on-going donor status rather than just for the upcoming event. You do that by clicking CHANGE STATUS in that same email, and then going to your PROFILE page. Look for the DONOR section, and pick the donation method you prefer. You can even turn off your donor status completely.
If your going to be out of town for awhile or just want to take a time-out, you can set an “Out Until” date. Scroll down on that PROFILE page to the “out until” setting, and put the date you’ll be back.
We accept any bag or box that can be carried safely. When we pick up your food donation we will leave behind a reusable bag for next time. (Note; not all chapters use bags, and every chapter is going to run out every once in awhile).
If you don’t have a reusable bag, use any bag or box this time.
If you wish to leave multiple bags it’s great! Many donors leave more than bag out front.We will take them all. We only leave one of our reusable bags, so just use any bag or box you have for the others. AND THANK YOU!!
This is a great question and shows you really care!
Use any email we send you to click GO TO MY PAGE, and then click on EVENTS to see your upcoming events. Just below that is a “needs list” for your local pantry. (Or, go to the 1st question to get Log In help to get to your events page).
All pantries will say the #1 thing they need are proteins, these are in the shortest supply. Canned meats or any other high protein shelf-stable foods (canned or dried beans, peanut butter, nuts, etc) help the most.
The next best things are what we call “center of plate” foods; vegetables, pasta, rice, and other foods that create a balanced healthy meal.
Cereals, breakfast bars and boxed foods that are low in sugar are fantastic.
Condiments, spices, and other pantry foods are good.
Some chapters will even ask for household items, such as cleaning supplies or diapers.
If you’d like to take a time-out from event notifications, it’s easy. Use the Log In question at the top of the list. Click on “PROFILE” on your site page. Scroll down to “OUT UNTIL” and select the date you want to restart your notifications.
If you wish to opt out of all future notifications, you will find a “Donate” section on that same PROFILE page. Just change your status to any options; self deliver, shop online, donate money, or Opt Out of all donation methods.
We are sorry to see you go! If you’re moving, email us to see if we can “move” your account to another chapter. Info@asghelps.org.
If you need to end your donation status completely, here are the steps.
1. Go to your PERSONAL SITE PAGE (see log in instructions under the first question at the top).
2. Click “MANAGE PROFILE”. Scroll down to the DONOR section. Click the button to change your donor status, and select the option to no longer be a donor of any type.
3. Be sure to click “Save”
If you are a driver, and you wish to discontinue that, you’ll see a “DRIVER” status button just below.
If you wouldn’t mind, we’d like to know why you decided to opt out. Please send us an email at info@ASGHelps.org
THANK YOU FOR BEING A PART OF OUR PROGRAM!!
We call this a “Community Campaign”. A school, business, health club, or any other group may just want to have donors bring the bags to a central place.
Your Chapter Administrator can create this campaign for you. Your donors register using a speical QR code or URL link you send them. They get notifications to bring their bag to the place you designate, during the date/time window you designate. It works great!
Log in to your Site Page (see Question #1) and you’ll see how to contact your Site Admin, it’s at the top/middle of each page.
Absolutely! We call this a “pick up” Community Campaign. Contact your Chapter Admin and ask them to set one up.
You go around to neighbors with a special QR code or clickable URL link, asking them to register for your ‘Community Pick Up Campaign”. They will get an email or text a few days before the pick up date, reminding them to leave a bag out front.
You decide the pick up date and time.
You then go around, pick up the bags and take them to the pantry or Food Bank you choose.
To reach your Chapter Admin, log in to your Site Page (see Question #1). Their information is on the top center of each page.
Please reach us at Info@ASGhelps.org if you cannot find an answer to your question.
You can log in the traditional way, with a Username (your email) and password. Or you can skip all that and just use an email link. Go to www.ASGHelps.org and click “Login”.
Just click “Resend Login Link Email”. If you don’t see an email within 2 minutes check your spam folder. (Or request a new password).
If you still have problems, write to info@ASGHelps.org.
The first thing is to see how many donors we have. This determines how many drivers we need. We are constantly picking up new donors so we start planning drivers about a week before the event.
The Event Manager decides how many drivers to notify. This is where we are just asking if you are available. You’ll get a text or email, just click “UPDATE STATUS” and say yes or no.
The next step is for the Event Manager to confirm the drivers that say YES. Or they may see they already have what they need, so they tell the rest to stand by.
You will get a text or email telling you if you are confirmed or on stand by.
If your confirmed, please tell us if your plans have changed. Click UPDATE STATUS in the text or email we send you. And even if you are on stand-by, if something comes up and you know you’re busy let us know. Stand-by drivers are crucial to the event success since last minute changes can happen!
If you ever need to update your status, use any email we have sent you to get to your site page. Or take a look at Question #1 to log in.
We usually wait until the last day to run routes, allowing donors time to update their participation status. Often times this is the night before the Pick up event.
You will get a text or email telling you route is ready. Click the SEE YOUR ROUTE link. You can also just log into your site page, you can find a link to your page in any email we send you. Or, take a look at Question #1 to see how to log into.
No. Each event we will ask more drivers if they are available than we need. Click “UPDATE DRIVE STATUS” in the email/text and tell us yes or no.
If you can’t do it this time, no worries. We will see you next time.
Log in to your site page using the link in any email we send you (or look at Question #1). Click PROFILE and scroll down to “Out Until”. Set that date and we will know you are unable to driver until at least that date.
If you want to opt out completely, you’ll see a DRIVER section in that same Profile page. Change your status. If you decide to change your status later, this is the place to the do it.
This happens. A flat tire or some other problem keeps you from starting, or maybe you started and cannot complete the route.
Contact your event manager; their information is on the top of your EVENT page and in the ”Driver Conformation” email. They can find another driver to complete your route.
If you can’t find that email or text, go to Question #1 to log into your site page, then click on EVENTS to get that information.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.